Getting in Touch

Bother us at anytime, but if you are having trouble using our device, The Black Box, be sure to let us know as soon as you can.  We check our email twice a day and often more than that.  Although we have tried to make our instructions as crystal clear as we can, we can't cover every possible configuration of equipment that is out there in the world today.  Also, PLEASE, if you are having any trouble sending The Black Box back to us for processing of your music we need to hear from you as soon as the problem occurs.  We want your business now and in the future and we certainly don't want charge you for "Non-Return" of The Black Box (You have 4 weeks to return) if you are having any difficulties at all.

To Reach Us by Snail Mail--

LD and JD,  PO Box 914, 11114 S. Harlem Ave., Worth, IL  60482

Who we are:  

LD, the "AudioDoc" has over 20 years of experience in Digital Audio and has a Doctorate degree.  JD, our Computer Specialist, has over 10 years of experience in Computers and Programming and has a BS degree in Computer Science.